Accessibility
Effective date: July 20, 2026
Birdwalk Therapy Collective is committed to providing a welcoming and accessible experience for people with disabilities. We are working to make our website, online inquiry process, communications, and services easier to access and use.
Our accessibility goal
Birdwalk is working toward alignment with the Web Content Accessibility Guidelines, WCAG 2.2 Level AA, as a practical accessibility benchmark.
Accessibility is an ongoing process. We expect to review and improve the website as content, technology, services, and accessibility practices evolve.
Our ongoing accessibility efforts
Our accessibility work includes reviewing the website for:
- Clear and consistent page headings
- Readable text and sufficient color contrast
- Meaningful alternative text for important images
- Keyboard access and visible keyboard focus
- Descriptive links and buttons
- Mobile and enlarged-text usability
- Form labels, instructions, required-field indicators, and error messages
- Avoidance of color as the only way information is communicated
- Consistent navigation and contact information
- Captions or text alternatives for media when applicable
Alternative ways to contact Birdwalk
If you experience difficulty using the website or the Start Here inquiry form, please contact Birdwalk so we can help provide an alternative way to communicate or submit an inquiry.
Email: hello@birdwalktherapy.com
Call or text: (626) 217-2766
Calls go directly to voicemail. Please leave your name, callback number, and a brief reason for contacting us.
Please do not include private health information or a detailed clinical history in an ordinary email or text message. You may ask us to arrange another way to collect the information needed for your inquiry.
Third-party services and external content
The Birdwalk website uses third-party services, including Shopify for website hosting and Jotform for the Start Here inquiry form.
The website also contains links to articles, podcasts, conference materials, social-media platforms, maps, and other resources operated by third parties.
Birdwalk does not control every aspect of these third-party platforms or external websites. If a third-party feature creates an accessibility barrier, please let us know. We will make reasonable efforts to help identify an accessible alternative when one is available.
Physical access and service accommodations
For information about physical access to Birdwalk’s Arcadia office, communication assistance, or accommodations related to an appointment, consultation, meeting, or event, please contact us before your visit.
Requests will be considered based on the person’s needs, the service involved, available options, and applicable law.
Accessibility feedback
We welcome feedback about the accessibility of birdwalktherapy.com.
When reporting a barrier, it is helpful to include:
- The page or feature involved
- A description of the problem
- The device and browser being used
- The assistive technology being used, if applicable
- The best way to contact you
Send accessibility feedback to:
Email: hello@birdwalktherapy.com
Subject line: Accessibility Request
Phone: (626) 217-2766
We aim to acknowledge accessibility requests within two business days.
Emergencies
The website, Start Here form, voicemail, text inbox, and email are not monitored for emergencies.
Call 911 for immediate danger or a medical emergency. Call or text 988 for mental-health crisis support in the United States.
Changes to this statement
Birdwalk may update this Accessibility Statement as the website, services, technology, and accessibility efforts change.
The current version will be posted on this page with a revised effective date.
Contact information
Birdwalk Therapy Collective
20 E. Foothill Blvd., Suite 200/208
Arcadia, California 91006
Email: hello@birdwalktherapy.com
Phone: (626) 217-2766
